Personal support for each patient, with all six services informed by physicians' expertise.
01
Medical Consultation
Consultation Coordination & Specialist Referrals
We listen to your needs and preferences, then draw on physicians' expertise to identify suitable specialists and institutions in Japan. We coordinate appointments, arrangements with the receiving institution and the transfer of medical records.
→02
Medical Travel
Medical Travel Planning & Arrangements
For diagnostic testing, advanced treatment or regenerative medicine, we coordinate your care, travel and time to rest within one itinerary, including accommodation and private transport.
→03
Clinical Trials
Clinical Trial Guidance
We provide information about clinical trials in Japan and help coordinate eligibility checks, communication with trial sites and related procedures, so you can consider the options with clear information.
→04
Interpreting & Accompaniment
Medical Interpreting & Accompaniment
We arrange medical interpreting for consultations and translation of medical reports and test results. We also assist with medical stay visa procedures and communication during your visit.
→05
Second Opinion
Second Opinions from Japanese Specialists
We arrange for leading Japanese specialists to review your current diagnosis and treatment plan. Remote consultations are available, with no travel required.
→06
Aftercare
Follow-up Support After You Return
Our support continues after you return home. We help coordinate the handover to your local physicians, remote consultations and return visits to Japan, supporting continuity of care.
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Journey
The Journey
I
Consultation
Start by emailing a brief outline of your enquiry and your preferences. Your contact at JMP will follow up individually if further details are needed.
II
Plan Design
Informed by physicians' expertise, we review your records, prepare an individual plan and coordinate arrangements with a suitable institution.
III
Travel & Stay
We coordinate visa assistance, accommodation and private transfers before you arrive.
IV
Treatment
We arrange medical interpreting for your consultations and support you and your family throughout your treatment.
V
Aftercare
We help coordinate a handover to your local physicians and ongoing remote consultations to support continuity of care.
Specialities
Every decision, informed by physicians' expertise.
Regenerative medicine and orthopaedics are key areas of our work. We also coordinate care across other specialities, working with advisory physicians to consider each enquiry.
CoreRegenerative MedicineCoreOrthopaedicsCardiologyOncologyGastroenterologyPreventive MedicineAesthetic MedicineDentistry & Oral SurgeryAny other field, by consultation
Governance
A framework worthy of trust.
Working in healthcare requires clear standards and responsible practice. The following principles guide how JMP operates.
G.1
Responsible medical communications
Our communications in Japan and abroad are prepared in line with Japan's medical advertising guidelines and related regulations.
G.2
Careful handling of medical and personal information
We handle medical records in accordance with personal data protection requirements and healthcare information security guidelines.
G.3
Transparent referrals and management of conflicts of interest
We recommend institutions with the patient's interests in mind and disclose and manage conflicts of interest.
G.4
Support for medical stay visa procedures
We assist with medical stay visas and related travel procedures in accordance with applicable law.
FAQ
Questions, answered.
Yes. We can arrange medical interpreting and translation of medical reports and test results. We can also help with day-to-day communication in a language you understand.
We provide a detailed quotation in advance based on your individual plan, including medical fees, accommodation and our service fees. Expected costs are explained before you proceed.
Timing depends on your needs and the receiving institution. A diagnostic visit may be arranged in as little as two to three weeks, while treatment usually requires one to two months. Urgent enquiries are prioritised.
Yes. We can arrange your family's stay and include time for rest or travel between appointments. Many patients choose to spend time in Kyoto.
Yes. We assist with medical stay visas and related travel procedures in accordance with applicable law, from guidance on documents to coordination of the process.
Email Enquiries
Patient enquiries, by email.
For Patients & Families
Enquiries about care in Japan
Your privacy matters to us. Please email a brief outline of your enquiry, and a member of our team will respond personally.
Respecting your privacyPlease do not attach medical records or confidential documents to your first email. Your JMP contact will explain what information is needed and how to send it.